PRIVACY POLICY

Last updated: January 23, 2024
This Privacy Policy includes important information about your personal data and we encourage you to read it carefully.

Privacy Policy for Peak Performance and Rehab Website
This Privacy Policy describes how your personal information is collected, used, and shared when you access or use our remote physiotherapy website ("Website") and the related services provided through it. Please read this Privacy Policy carefully before using our website or submitting any personal information. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Information We Collect:
1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and other contact information when you register an account, book an appointment, or communicate with us through our website.
1.2 Health Information: In order to provide effective remote physiotherapy services, we may collect health-related information that you provide during the consultation and assessment process. This may include information about your medical history, symptoms, and treatment preferences.
1.3 Usage Information: We may collect certain information about how you access and use our website, including your IP address, browser type, operating system, referral source, pages viewed, and the dates and times of your visits.
1.4 Cookies: Our Website may use cookies and similar technologies to enhance your user experience, personalize content, and analyze trends. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
Use of Information:
2.1 We may use the information we collect for various purposes, including:
Providing and personalizing our remote physiotherapy services Communicating with you about your appointments, inquiries, and account Sending you relevant updates, newsletters, and promotional materials Analyzing and improving the effectiveness of our website and services Fulfilling any legal or regulatory requirements
Sharing of Information:
3.1 We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and delivering our services (e.g., hosting providers, IT support, payment processors).
3.2 We may also disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process, or respond to a government request.
3.3 In the event of a business transaction(e.g., merger, acquisition, or sale of assets), your information may be transferred to the relevant parties involved in the transaction.
Data Security:
4.1 We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4.2 You are responsible for maintaining the confidentiality of any login credentials associated with your account. Please notify us immediately if you suspect any unauthorized access or use of your account.
Data Retention:
5.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
5.2 If you wish to request the deletion of your personal information, please contact us using the information provided at the end of this Privacy Policy. However, please note that we may retain certain information as required by law or for legitimate business purposes.
Third-Party Links:
6.1 Our Website may contain links tothird-party websites or services that are not operated or controlled by us.This Privacy Policy does not apply to such third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.
Children's Privacy:
7.1 Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child without parental consent, please contact us,and we will promptly delete such information.
Changes to this Privacy Policy:
8.1 We reserve the right to modify orupdate this Privacy Policy at any time. Any changes will be effectiveimmediately upon posting the revised Privacy Policy on our Website. Yourcontinued use of our website after the posting of changes constitutes youracceptance of such changes.
Contact Us:
9.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [contact information].
By accessing or using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.